SimonMed Imaging and ImagineSoftware Partner to Streamline Patient Reporting and Follow-Up

SimonMed Imaging, one of the largest providers of advanced outpatient radiology services in the United States, has announced the success of a strategic collaboration with ImagineSoftware, a leader in medical billing and AI-powered patient engagement platforms. The two companies have partnered to implement RadNav, a next-generation solution designed to enhance patient engagement and ensure timely follow-up care using artificial intelligence and personalized communication tools. 

Through this integration, SimonMed is harnessing AI to identify patients who may require critical follow-up imaging. The RadNav platform helps bridge gaps in care by providing patients with personalized reports, educational material, and timely reminders through multiple communication channels. 

“Our goal is to empower patients with timely, clear, and actionable information about their health,” said Dr. John Simon, CEO and Founder of SimonMed. “This partnership ensures that patients don’t miss important follow-up imaging, which can be essential for early detection and effective treatment.”

The partnership reflects a growing emphasis on proactive care models that rely on intelligent automation and targeted communication to improve outcomes. With RadNav’s omni-channel engagement system, patients are supported with appointment reminders and customized health information designed to help them stay on track with recommended imaging follow-ups. 

“We are excited to partner with SimonMed in addressing one of the most critical challenges in healthcare: ensuring patients receive timely and necessary follow-up care,” said Sam Khashman, CEO of ImagineSoftware. “By combining SimonMed’s innovative imaging solutions with Imagine’s AI-driven patient engagement tools, we’ve created a powerful system to close gaps in care, improve early detection, and enhance long-term health outcomes.”

Key Highlights of the Collaboration

• AI-Driven Detection: SimonMed uses artificial intelligence to detect when follow-up imaging may be necessary or if a lapse in care has occurred. 

• Personalized Reporting: Patients receive tailored messages that clearly explain their imaging results and next steps. 

• Streamlined Engagement: RadNav’s intuitive platform ensures that patients are continuously informed via text, email, and other channels, reducing the chances of missed follow-ups. 

This collaboration aligns with SimonMed’s mission to offer accessible, affordable, and precise diagnostic imaging while also addressing one of the most pressing issues in healthcare—continuity of care. By emphasizing patient education and leveraging cutting-edge digital tools, SimonMed and ImagineSoftware are setting a precedent for how AI and engagement technology can work together to drive better clinical outcomes. 

About SimonMed Imaging 

Headquartered in Scottsdale, Arizona, SimonMed Imaging is one of the largest outpatient medical imaging providers and radiology practices in the U.S., with around 170 locations across 11 states. The company offers a comprehensive range of diagnostic services, from MRI and CT to 3D mammography and PET/CT scans, while prioritizing affordability and advanced AI integration.  

About ImagineSoftware 

ImagineSoftware is a leading provider of revenue cycle management and billing automation solutions, offering AI-powered platforms to over 75,000 physicians across the U.S. The company’s tools help streamline operations, improve financial outcomes, and enhance the overall patient experience. 

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