Amazon’s take on telehealth, Amazon Care, is set to reach employees in other companies. This initiative gained momentum as the COVID-19 pandemic acted as a catalyst for telemedicine as the world adjusts remote living.
The one year-old Amazon Care allows users to connect with doctors virtually through a mobile app. So far Amazon has provided this service exclusively to their employees – totaling over 1 million as of October 2020. Initially launched in the company’s headquarters in Seattle, Amazon has expanded Amazon Care to 21 more states as of this month.
Now, the e-commerce giant is planning to expand Amazon Care’s reach beyond its employees to other employees at other businesses. This could be an attempt for Amazon to get their foot in the door as the company is reportedly aiming to tap into the $3.8 trillion medical sector.
The move will launch Amazon into the telehealth industry with other key competitors such as Walgreens and Microsoft. In a press release, Giovanni Monti, senior vice president of healthcare services for the Walgreens Boots Alliance opened up about the importance of telehealth in a world after COVID-19 stating:
Walgreens Find Care addresses even more needs during the pandemic by connecting patients to care and helping customers think differently about how their pharmacy can become a resource for more of their healthcare needs,
Source: Business Insider